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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
  Check here for a detailed breakdown of your water and waste water charges
- Water is Always Worth Saving
  Help protect a precious resource and make small changes to save water and energy
- Campaigns
  Help keep Scotland’s water cycle running smoothly and stay safe with our simple how-to guides
- Water Usage Calculator
  Calculate how much water and energy you use daily around your home
- Check the quality of your water
  Enter your post code to find out more about water quality in your area
Water Usage Calculator

Check the quality of your water
In Your Area
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  Details of our latest community events
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  Our interactive map gives information about supply issues and current investment projects across Scotland
- Visiting our Reservoirs
  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
- Volunteering in Your Area
  Our employee volunteering programme can support you through education, conservation and community activities
- Annual Consultative Meeting
  Find out about all the latest investments and supply updates in your area
- Current Service Updates
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Annual Consultative Meeting

Current Service Updates
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  Understand your water and waste water responsibilities under the law
- Connecting to Our Network
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- Licensed Providers
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  Access our Readiness Indicator and customer portal where you can submit & track applications to connect to our network.
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  We offer a wide range of high quality services
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About Us
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- Diversity & Inclusion
  How we embrace diversity and encourage inclusion at Scottish Water
- Energy and Sustainability
  Our approach to energy management, development and sustainability
- Scottish Water Horizons
  Visit the pages of Scottish Water Horizons
- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
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- Procurement & Supply Chain
  Find out about our industry leading procurement process
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News & Views
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  Find out about maintenance work which may affect your supply
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- Education
  We offer a great range of educational resources to support Scotland's school curriculum
Contact Us

Education

News & Views

BLOG: Drought, heat and water shortages. Why Scotland is not immune - Alex Plant CEO

Scottish Water’s Chief Executive Alex Plant explains why Scotland must act now to build long-term water resilience ahead of IWA global water congress

18 August 2026

Anti Social Behaviour Spoiling Reservoir Beauty Spots

14 August 2026

Scottish Water Delivers Second Best Year Despite Extreme Weather

13 August 2026

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News

Scottish Water: Official Supporter of the Glasgow '26 Commonwealth Games

Scotland's famed world-class water will ensure visitors, officials and athletes stay fully refreshed throughout the Games.

22 July 2026

Volunteers Plant Hundreds of Trees at Borders Reservoir

Volunteers have come together at a Scottish Water reservoir in the Borders to plant hundreds of native trees at the site

06 March 2026

Tree‑mendous effort! Volunteers plant hundreds of saplings at Cocksburn Reservoir

Over 50 volunteers came together to plant 1300 native broadleaf saplings at Cocksburn Reservoir

29 January 2026

A group of seven people wearing high-visibility vests and gloves are planting greenery around a tree in an urban setting. They are standing on a paved area with a mix of potted plants, soil, and gardening tools. The background features a historic stone building with large windows and columns, as well as a clear blue sky. The group appears cheerful and engaged in their community gardening activity.

Perth Flourishes: Scottish Water and Beautiful Perth Bring Colour to Tay Street

Scottish Water has continued its successful partnership with Beautiful Perth as volunteers from the publicly-owned utility joined forces with the local charity to plant vibrant new blooms in planters that were donated last year

04 April 2025

Some of Scottish Water team who helped at the planting session, from left Jack Fullerton, Jimmy Will and Steve Garbett

Volunteers Dig In to Create Native Woodland at Roscobie Reservoir

Volunteers from across Fife have come together at Roscobie Reservoir to help create over a hectare of new native woodland on the Scottish Water site

18 December 2024

A group of young students in green uniforms sit on the floor of a colourful classroom, watching a presentation on a screen at the front. An adult stands nearby, delivering the talk. The room is filled with educational materials, posters, and decorations.

Beauly Sewer Upgrade Inspires Next Generation Through School Visit

Pupils at Beauly Primary School got a hands-on introduction to the water cycle and waste water treatment during an interactive session as part of Scottish Water’s ongoing investment in the area.

17 December 2024